Privacy Policy | Vgalaxy

Last updated: 2026-01-12

This privacy policy explains how Vgalaxy (“We”, “Us”, “Our”) collects, uses, and protects personal data when you visit our website or contact us regarding electric vehicle cables and charging solutions.

Who we are

Data controller: Vgalaxy
Contact: info@vgalaxy.co.uk

What personal data we collect

We may collect the following categories of personal data:

  • Contact information you voluntarily provide, such as your name, email address, phone number, and message content when you contact us.
  • Enquiry-related information you provide regarding EV cables, chargers, compatibility, warranties, or other product-related matters.
  • Technical and usage data, including IP address, browser type, device information, pages viewed, and approximate location derived from IP address.
  • Cookies and similar technologies used to support website functionality and performance analysis.

How we use your data

We use personal data for the following purposes:

  • To respond to enquiries and provide information about our products and services.
  • To operate, maintain, and secure our website.
  • To analyse website usage and improve content, functionality, and user experience.
  • To comply with applicable legal and regulatory obligations.

Our processing of personal data is based on one or more of the following legal grounds under the UK General Data Protection Regulation (UK GDPR):

  • Legitimate interests, such as responding to enquiries and improving our website.
  • Performance of a contract or steps taken prior to entering into a contract.
  • Consent, where required (for example, for optional cookies or analytics).
  • Compliance with legal obligations.

Cookies and analytics

We use cookies and analytics technologies to ensure website functionality, security, and to understand how visitors use our website. These may include:

  • Google Analytics
  • Cloudflare

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-party services

Our website may contain links to third-party websites or services. These third parties operate independently and process personal data in accordance with their own privacy policies. We are not responsible for the content or privacy practices of third-party websites.

Data retention

We retain personal data only for as long as necessary for the purposes described in this policy:

  • Enquiry-related data: Generally retained for up to 12 months.
  • Business correspondence: Retained for as long as necessary for legitimate business or legal purposes.
  • Technical and security logs: Typically retained for up to 90 days, unless a longer retention period is required for security or legal reasons.

Your rights

Under UK data protection law, you have the right to request access to your personal data, request correction or deletion (in certain circumstances), restrict or object to processing, and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Contact

If you have any questions about this privacy policy or how we handle personal data, please contact us at:

Vgalaxy
info@vgalaxy.co.uk